OPS started out as a spare parts supplier for Euclid Trucks and has expanded over time into spare parts support for our capital products.
Spare Parts Department
OPS understands that if your plant goes down, time is critical. This is why we offer 24 hour service on parts. You can call us any time of day or night and an OPS representative will answer the phone to help you get your plant back up and running as quick as possible. OPS not only stocks parts and screen media for their own equipment but can generally supply the parts for their competitor equipment as well. OPS is also not limited to supplying parts for either our own or our competitors plant and equipment, we also source parts and component for all types of mobile and fixed plant equipment. Our purchasing department has access to supplies all over the world and with our buying power OPS can offer competitive pricing.
The OPS Spare Parts team are trained in interpreting parts with a full library of parts manuals both electronically and physical on the shelve. If you are unsure of what part you are looking for, our Parts team will work with you in breaking down the parts on the machine to identify what you require. Alternatively, you may want to bring the part you require into our office and speak directly to one of our Parts Interpreters who will be more than happy to assist you in getting you the replacement part you need.
OPS has a team in the stores backing up the parts interpreters picking, packing and dispatching all the parts orders. If it is next flight, overnight or just general freight, you can rest assured that OPS will have your parts packed and freighted on time every time. For local deliveries or drop offs to freight carriers, OPS also runs a daily delivery drop off service.